We can think whatever we want about people and situations, but as soon as our thoughts move from the private into the public…
Well, that’s when the fun starts!
The random person in the produce section who yells at you for taking swipes the last mango. What do you say or do in response?
A longtime friend who can’t stop himself from scolding all his friends on Facebook, leaving you wanting to let him have it in the comment area with both barrels. Do you?
The co-worker who takes you to task for no reason at all during a staff meeting. What’s your reply?
And what about family? How go the everyday conversations in your home?
In these everyday situations, defusing conflict is possible, but it isn’t always easy.
You have choice about how to respond, but the question inevitably is “How do you make your words work for you?”
I can help. Contact me for strategies you can use today to implement positive changes when you communicate with others.
Ways to make your words work!